Payment, Refund, & Privacy Policy
Aug 02, 2025 07:59 AM
Welcome to Colorado Movement Lab!
We’re thrilled to have you join our dance community. Please review the following key policies to help ensure a smooth and enjoyable experience:
Payment Terms:
- Tuition, drop-ins, and other fees must be paid in full before the start of each class, month, or program.
- All Studio-Pro accounts must have a valid credit card or ACH set up for payments. Please note, a 2% fee applies to credit card transactions.
- Tuition is posted to Studio-Pro on the 25th of each month and charged via Auto-Pay on the 1st of the following month (e.g., October tuition posts Sept 25, processes Oct 1).
- A $50 late fee applies to payments not received by the 4th of the month.
-Students may not attend class after missed payment notifications until balances are cleared.
Refund Policy:
- We do not offer refunds for tuition, fees, or charges.
- For drop-ins, cancel at least 24 hours in advance to receive a class credit. No credits or refunds for late cancellations.
Enrollment Changes:
- Email info@comovelab.com by the 20th of the month for any schedule changes (e.g., by Nov 20 for December).
Attendance & Make-Up Classes:
- Regular attendance supports student growth. Notify us of absences via Studio Pro, email, or text.
- Make-up classes must be same or lower level and taken within the same semester.
- You may substitute with a different style (e.g., Jazz Lab for Ballet Lab).
- No refunds or credits for missed classes.
Cancellations by Colorado Movement Lab:
-If we must cancel due to weather, instructor absence, or other issues, make-up options will be provided.
Privacy & Consent:
- We respect your privacy and follow our policy for handling personal information.
- Occasionally, we take photos or videos for promotional use. If you prefer to opt out, please let us know.
- By enrolling at Colorado Movement Lab, you agree to these policies.
Have questions? We’re happy to help—email info@comovelab.com / text 720-336-1508 anytime.
Thank you for choosing CML—let’s dance and create something amazing together!