T's & C's Super Stars Cork
Sep 16, 2025 05:45 PM
Terms & Conditions Super Stars Cork
1.Any personal information provided to Super Stars will be processed by Super Stars for the purposes of administration, research, the provision of teaching services in singing, acro, music, gymnastics ,dance and drama, the organization of performances and for the administration of Super Stars for it's statutory obligations under legislation relating to children. Super Stars Ireland will not disclose this information to third parties for marketing purposes. Super Stars itself may use this information to provide marketing information
2. Class times and fees are given upon filling in our online registration. Fees must be paid in full before the first class of each term in order to attend classes. A student's place is only confirmed upon full payment of class fees. Trial classes can be booked but places are not guaranteed and can only be attended once trial fee has been paid when filling in application form.
3. Methods of Payment Credit or Debit Card online and cash to the main office in Blackpool.
4. Term Dates & Holidays:
Classes take place once a week during the academic term. The year runs September to June, we have 3 12week terms per year. Fees are due 3 times a year; September, November and March. These fees must be paid in full prior to attending the first class of each term. Notice will be given by email of fees due dates. In the lead-up to performances, rehearsal time and the show itself are counted as part of the scheduled classes.
5. Refund and Cancellation Policy:
For all students: Fees & deposits paid are non-refundable once payment has been made in full. All fees are also non-transferable to another student or class.
For trial students: If a student attends a trial class and then pays for the term, a refund or credit will not be issued if the student decides to drop the class after their second week of attendance.
In the event that Super Stars asks a child to leave due to behavior issues, Super Stars will refund fees up to when the student last attended.
In the event of a Red Weather Warning or a government-enforced closure, classes will be canceled.
In the event of an Orange Warning, the decision to close will be at the discretion of Super Stars, based on safety assessments. We will stay open where possible but will close if it is deemed unsafe for students/ teachers.
We will notify all families via email of any closures
6. Super Stars has the right to make changes to the timetable and to the teaching staff.
Although Super Stars makes every effort to ensure that published descriptions are correct, it cannot guarantee that all classes will go ahead. There is a minimum quota per class. "Low Bookings": is where the number of persons who have booked a particular arrangement is less than the minimum required to make it viable.
Super Stars therefore reserves the right to change/cancel or offer an alternative class. If this is not satisfactory, we will issue you with a full refund for that class.
7. Fees are reviewed annually in September. Fees must be paid in full before the first class of each term in order to attend classes. Students will be refused entry to classes when payment has not be paid in full after attending 1 class. Trial fee must be paid when registering for a trial class or students will not be allowed attend. Trial class bookings can not be refunded/rescheduled once made as they are based on availability.
8. Dropping & Collecting at Classes:
For the safety of all students, parents or guardians must check in each child directly with their teacher. Students cannot be dropped off at the entrance, door of the studio, or at the bottom of the stairs. Super Stars cannot be held responsible for any student not checked in. Please collect your child promptly at the end of class to avoid a late collection fee of €25 after the first 30 minutes, with an additional €10 for every 15 minutes thereafter
9. Uniform:
After attending their 2nd class all students are required to purchase a uniform and wear it to class each week.
Uniform for Musical Theatre & dance class is jazz shoes, acro dance & gymnastics class is a leotard. Ballet classes uniform for Junior class is a pink leotard, tights & ballet shoes, for intermediate class it is Super Stars black dance leotard with pink tights and ballet shoes.
This can be purchased from the Super Stars online shop or in the main office in Blackpool. The online shop will process paid orders twice a year. September to November and February to April only. All orders will be then sent to class and parents will receive a dispatch text.
10. Private music classes:
A student is allocated a specific time and day for their lesson. This will be their private lesson time each week for the term. Payment must be made in full before the second lesson or the lesson will be automatically cancelled.
A minimum of 48 hours' notice is required for student cancellations. While the teacher will do their best to reschedule, a make-up class is not guaranteed and no credit will be issued for a missed class
11. Super Stars will from time to time take photographs and film footage of students during class time for use in Super Stars marketing and publicity material. If you do not wish for your child to be photographed/filmed please let the office administer Susan know via text on 0877933505 or select to opt out of photographs on your online account.
12. Students participate at their own risk and are obliged to inform Super stars and its staff of any existing injuries or medical condition.
13. Students are obliged to take care of their own belongings. Super Stars can accept no liability for lost or damaged belongings.
14. The liability of Super Stars and that of its staff is restricted to class time only and then only to gross negligence. Super Stars is not liable in the event where it is unable to fulfill any service to which it is contractually bound because of fire, natural disaster, acts of government, failure of suppliers or subcontractors, labor disputes or other reasons which are outside its control. Weather warning procedures as follows: closing during a red warning and yellow or orange warnings such that it's at the schools discretion to close. We will stay open where possible but will close if it is deemed unsafe for students/ teachers
15. In order to receive the most up to date information, parents must provide an email address (not a work email). The main point of communication will be email. It is your responsibility to ensure your email address is up to date
16. Super Stars will issue regular newsletters and end of year Yearbook and email them to parents.
17. If a problem occurs, you must inform the relevant teacher immediately so that the matter can be put right. If the teacher cannot resolve the problem to your satisfaction you can contact Super Stars by telephoning 0877933505 or emailing superstarsstageschool@gmail.com so that we are given the opportunity to help.
18. Super Stars full policies and procedures are available for any parent/ Guardian to read. These include our child protection policy, anti bullying policy, positive behavior policy, accident / incident police, safeguarding policy, comments & Complaints policy.
Roles and Responsibilities at Super Stars Cork
Kate Gaffney - Director of Super Stars, Child Liaison Officer and Covid Lead
Donna O Keeney - Child Protection Officer, Covid Liaison Officer, Complaints/ Comments officer
Susan Prendergast - Officer Manager, Child Protection Officer, Designated Liaison Person
Maria O Callaghan - Finance Office