THE PERFORMANCE COMPANY (TPC)
2026 FEES, PAYMENT POLICIES & LATE/DISHONOUR FEES
UPDATED FEES & POLICIES STATEMENT
Please note that our updated fees and policies now apply to all current and future enrolments. These updated terms supersede and replace any previous payment methods, procedures, policies, agreements, or informal arrangements that may have been in place prior to this update.
By continuing enrolment and participation with us, all families acknowledge and agree to adhere to the current fees and policies as outlined. No prior arrangements will remain valid unless explicitly confirmed in writing under the updated policy framework.
1. ENROLMENT & FEE SET-UP
• All tuition fees, invoices, and payments are managed via the TPC Parent Portal (Studio-Pro).
• A one-off, non-refundable Enrolment Levy of $50.00 plus a 30% deposit of the term’s tuition fees is required at the time of enrolment each calendar year.
• Receipt of this payment confirms and secures the student’s enrolment.
2. INVOICING & PAYMENT TIMELINES
Term Tuition
• A Term Invoice will be issued in Week 2 of term.
• Full payment is required by Week 6 unless an approved payment plan is in place.
• A 5% discount applies to all invoices paid in full within 7 days of invoice issue.
• Fees must be paid in full by the agreed due date, or in accordance with an approved payment plan.
• Failure to meet payment deadlines may result in:
Reduced participation in training until payment is brought up to date
Removal from classes/programs after repeated late or missed payments
3. PAYMENT METHODS
Accepted Payment Methods
The following payment methods are accepted:
• Direct Debit (Autopay) via the TPC Portal (preferred)
• Cash payments — payable in person to Administration only
• Direct Transfer or EFT
Autopay Authorisation
Please note: Autopay payments will not be processed without formal written authorisation.
To activate or amend autopay arrangements, families must email administration directly at the commencement of each term (admin@theperformanceco.com.au) to confirm:
• consent to autopay, and
• acknowledgement of the scheduled payment dates.
Autopay Schedule
Autopay payments are processed twice per term accounting for 50% of the term tuition respectively, generally in Weeks 3 and 6, as outlined below:
Term 1
• Autopay 1: 21 February (Week 3)
• Autopay 2: 14 March (Week 6)
Term 2
• Autopay 1: 11 May (Week 3)
• Autopay 2: 1 June (Week 6)
Term 3
• Autopay 1: 10 August (Week 3)
• Autopay 2: 7 September (Week 7)
• Please note: A compulsory $50.00 Concert Levy is also due this term and will be invoiced separately.
Term 4
• Autopay 1: 2 November (Week 3)
• Autopay 2: 23 November (Week 6)
Any changes or delays to the above scheduled autopay dates will be communicated via email.
Payment Plans
All payment plans must be formally applied for via email by 6 February 2026.
Should unforeseen circumstances arise during the year, families are advised to refer to the Financial Hardship clause outlined in Section 8.
4. PAYMENT PLAN OPTIONS
Payment plans are available by request and must be approved by Creative Director & Administration. All payment plans incur a small administration fee per transaction.
A. Delayed Once-Off Payment
• Admin may approve a payment delay of up to 7 days from the due date.
• At least 24 hours’ notice via email before the due date is required.
• Delays requested after the due date may incur a late payment fee.
B. Termly Tuition Payment Plan - Auto Pay Only (Split Term)
• 50% of total term fees due before first class in Week 3.
• Remaining 50% due before first class in Week 6.
5. LATE, MISSED & DISHONOUR FEES
Term Invoice Overdue Penalty:
• A $25.00 late fee will be applied every 7 days past the due date until payment is received
6. WITHDRAWALS & NON-REFUNDABLE FEES
Enrolment Withdrawal:
• 50% of the remaining term tuition fee is payable upon withdrawal.
• Tuition fees are non-refundable and non-transferable for:
• Missed classes due to illness, holidays, or personal commitments
• Credits may be considered only with a medical certificate for serious injury or illness upon meeting and discussion with Creative Director.
7. ABSENCES, ADJUSTMENTS & CASUAL STATUS
• Families planning extended absences (e.g. travel or prolonged illness) must notify Administration via email.
• Tuition may be adjusted to casual attendance status at Admin’s discretion.
• Failure to notify may result in full fees remaining payable.
8. FINANCIAL HARDSHIP & COMMUNICATION
• If financial difficulties arise, families are encouraged to contact Administration as early as possible.
• Payment arrangements are approved at the discretion of TPC and must be adhered to once agreed.
9. NON-PAYMENT CONSEQUENCES
If fees remain unpaid beyond agreed terms, The Performance Company reserves the right to:
1. Reduce the number of classes a student may attend
2. Suspend tuition until arrears are cleared
3. Remove the student from performance or competitive programs
4. Initiate debt recovery proceedings
5. Prohibit students from participating in or continuing with competitions and performances until fees are paid in full