It is important that students and those accompanying them are safe. This includes, but is not limited to mental safety, emotional safety, physical safety, sexual safety.
If we see any behavior that impacts on the safety of a student or persons on the premises where any class or rehearsal are taking place, we will address it first verbally, then depending on the severity of the incident will decide whether to proceed with written complaints of behavior or if necessary, police involvement.
If a student is found to be bullying other students, they will have opportunities to correct their behavior towards the other students. If they cannot, then class schedules might be arranged to have students separated to protect those who are being bullied. If the bullying behavior continues in another class directed toward another student, they will be asked to un-enroll from the school until such a time as the bullying behaviors have been addressed (with medical or social-worker help where necessary).

Leaving Studio
It is expected that students will have left the studio 15 minutes after their last class for the day has finished. If caregivers are running late, please contact the teacher so that arrangements can be made to keep the student safe.

Illness
Students and those who accompany them to class are expected to stay away when sick. If those taking students to class are sick we are happy for you to wait in your car for pickup and drop off, or for you to arrange someone else to take your student to/from class. If we know beforehand, we can watch out the window to see where you are parked and watch the child (5-14 years) walk to your car.

Parents/Caregivers are expected to clean up their students bodily spills.

All parents/caregivers are expected to pay tuition for Southern Dance Academy classes. Tuition is divided into four equal payments throughout the year, payable at the beginning of each Term. Payment is expected no later than 21 days after registration each Term. Note that term fees are based on a minimum of 8 weeks per term. If a term has fewer than 8 weeks, fees will be adjusted accordingly.
We recommend a full-year commitment to get the most out of our dance program. This allows students to develop their skills and be part of a consistent learning environment. However, we understand that circumstances may vary, and term-by-term enrollment is available.
In addition to regular class fees, additional payments may be required on a per student basis to cover registration in other optional learning experiences. These may be paid throughout the year before their due date. Some programs, such as exams, performance team, and medal awards, have additional policies and requirements; please refer to the relevant information packs for details.
An all-inclusive yearly cost charged weekly via Auto Pay during the term is available for families wishing to purchase the full SDA package. You agree to pay all costs for the classes and learning experiences you enrol in. Non-payment may result in your student being withdrawn from class or optional learning activities.
Payment can be made via the Parent Portal in full or weekly through Auto Pay. Please contact Miss Nicola to arrange a Payment Plan. For easy budgeting, convenience fees for paying online are being covered by Southern Dance Academy. You will be sent a Reminder of Payment 15 days before payment due date.
Term 4 fees cover regular classes and showcase rehearsals. A separate production fee applies for costume hire and other showcase production costs.
TRIAL FEES
New students to SDA may register for up to three trial classes - that is, one style of class in their age group - at a cost of $8 per class. You may register for a trial class online via the Parent Portal and agree to pay the trial fee at registration. If you wish to enroll following the trial, the amount of $8 per class enrolled will be credited to your account.
CANCELLATION
Fees are charged per Term/Season and are non-refundable. Adjustments will not be made for terms with fewer classes due to public holidays or other events. Students wishing to cancel enrolment may do so at the completion of the term/season.
STAFF ILLNESS
If a class is cancelled due to staff illness, we'll reschedule it where possible. If the class can't be rescheduled, or if more than 2 classes are cancelled in a term, we'll offer a credit for the missed class(es) first. If a credit isn't preferred, a partial refund can be arranged.
REFUND POLICY
A refund and/or credit will be considered if:
A student is required to take a long-absence due to health-related issues or injury.
A student has been absent for more than 50% of class time due to health reasons.

We collect personal information from you, including information about your:
-Name
-Contact information
-Billing or purchase information
-Medical information
-Any current or ongoing custody agreements.

We collect your personal information in order to:
-Identify and enroll students.
-Make sure our staff have access to an emergency contact for each student in case of an emergency.
-Make sure we are aware of any medical conditions.
-Have the correct information for invoicing and billing.
-To make sure students are enrolled in a suitable class.
-Ensure all parents/ legal guardians are informed of any required information about the student.

Providing some information is optional. If you choose not to enter medical information, we'll be unable to act specifically for the students’ needs in case of an emergency.

We keep your information safe by keeping this information private and password protected and only allowing our staff to access it.
We keep your information for as long as you have an enrolled student at which point, we securely destroy it by having a right to be forgotten policy. The right to be forgotten (RTBF) is the right to have private information about a person be removed from our records. In order to opt in for this please select it in the settings in the parent portal. The personal data is only able to be deleted if the student is no longer enrolled and/or active within Southern Dance Academy.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at dance.balclutha@gmail.com, or 027 520 0115.