STUDIO HYGIENE AND SAFETY CODE OF CONDUCT
To ensure a safe, hygienic, and positive environment for all students, staff, and families, the following policies must be adhered to at all times while at the studio:
1. Arrive Prepared:
(a) Students must arrive on time, dressed, and ready for class to ensure smooth transitions between sessions.
(b) Changeroom facilities are limited and should only be used if absolutely necessary.
2. Minimise Personal Belongings:
(a) Students should only bring essential items to the studio, such as water bottles and required dance equipment.
(b) Label all personal belongings clearly to avoid mix-ups.
3. Maintain Hygiene Standards:
(a) Wash or sanitize hands upon arrival and between classes. Hand sanitiser will be provided in all common areas.
(b) Students are encouraged to practice good hygiene habits, including covering their mouth and nose when coughing or sneezing and disposing of tissues properly.
4. Limit Food and Drink:
(a) Eating inside the studio is discouraged unless necessary. If food must be brought, please eat in designated areas.
(b) Sharing food or drinks is not permitted for health and safety reasons.
(c) We are a nut-free studio. Please do not bring nuts or nut-related products into the studio.
5. Stay Home When Unwell:
(a) Students, staff, or visitors displaying any signs of illness must stay home until fully recovered.
(b) Studio staff reserve the right to send home any individual who appears unwell during class.
6. Drop-Off and Pick-Up Procedures:
(a) To reduce congestion, parents/guardians are encouraged to drop off and pick up students outside the studio where possible.
(b) If entering the studio reception area, please be mindful of limiting numbers and wait patiently if the space is occupied.
7. Adherence to Studio Instructions:
(a) All students and visitors must follow studio signage, designated traffic flow, and staff instructions at all times to maintain a safe and efficient environment.
These guidelines are designed to foster a respectful and safe environment for everyone at the studio. We appreciate your cooperation in maintaining these standards.
GENERAL CODE OF CONDUCT
The terms “We” and “Us” and “Ikin Dance” in this document refer to Ikin Dance Pty Ltd the provider of services and the terms “I”, “Me” and “You” refers to the client, the user of the services, and/or the person responsible for the payments for the use of services.
1. Be respectful to your coaches and other staff at all times. Classes are designed to be fun but safety is the number one priority, we require your full attention during training.
2. Bullying, disruptive behaviour and exclusion in classes and at events will not be tolerated, and could result in dismissal from the studio.
3. Social media posts that reflect a negative attitude towards Ikin Dance, our staff, fellow members or any of our clients or industry partners (eg. Miss World Australia, Australian Olympic Committee, Experience Gold Coast, etc.) will not be tolerated and may result in dismissal from the studio.
4. Ikin Dance reserves the right to terminate your position in your class/es for any behaviour that we deem unacceptable, however, warnings will generally be issued first.
5. Attendance is essential to keep your position in any concert/event routines that you are participating in. Please contact your respective studio before your class start time (if possible) if you are unable to attend. If you wish to perform in any event you must be at all classes and/or rehearsals where possible, otherwise, the routine may need to be reset without you. However, if your teacher has received a valid explanation in advance and it doesn’t affect the routine they may still allow you to perform in the event.
6. At concerts/events you are representing Ikin Dance so it is expected that all students maintain appropriate behaviour at all times.
7. If you are injured or seen as unfit for any given performance, Ikin Dance reserves the right to keep you from performing.
I agree to follow the above code of conduct throughout the entire duration that I am a member of Ikin Dance and realise that my position in the group is subject to these guidelines.
TERMS & CONDITIONS (GENERAL ENROLMENT)
1. I understand the fees are dependent upon the number of hours per week enrolled into and then payments are made in advance monthly by Direct Debit (Please see the Fee Information Sheet for further details). This can be set to pay from a credit card or bank account and I am responsible for keeping the details updated in the parent portal and sufficient available funds to meet my dues and therefore avoid any extra fees.
2. I understand there is a Yearly Membership fee of $75 required (plus a $35 surcharge for the Sport Aerobics Programs). This is to be paid upon enrolling/re-enrolling or can be debited with the first payment for the year.
3. Should the hourly rates or yearly membership fee change during the school year for any reason, we will give you at least 8 weeks notice before the change comes into effect.
4. Payments will be suspended after the final debit of the year for the Christmas holiday break and will automatically re-commence again from the first week of classes.
5. Mid-year Showcase and End of Year Concert and any other special events:
(a) Your mid-year showcase package of $50 will be processed with your monthly fees in June.
(b) If I wish to participate in End of Year Concert - I understand a participation fee of $80 per class/routine, will be debited from my account with a month’s notice to cover costumes and additional administrative fees involved (also allows for costume shipping costs, exchange rates etc.) Costumes will be yours to keep unless hired. We will notify you of any that have been hired and any discounts that may apply. Please note the above costume fee does not include any shoes, stockings or other accessories that may also be required to complete the costumes.
(c) If participating in the End-of-Year concert that will be professionally filmed, a video levy of $35 per family will be debited from my account to guarantee me exclusive access to the concert videos online for a reasonable period.
6. I have read my program information and any code of conduct relating to Ikin Dance and the program/s I am enrolling in and am aware of the specific rules and fees that will apply.
7. Cancellation, Class Amendment and Suspension Policies:
(a) Cancellation Policy:
If members wish to leave Ikin Dance prior to the final payment for the year, the following notice will be required:
For Ages 7 and over - 8 weeks’ notice is required (4 fortnightly payments)
For Ages 6 and under - 4 weeks’ notice is required (2 fortnightly payments)
(b) Amendment Policy:
If I wish to downgrade (drop any classes) the following notice is required:
For Ages 7 and over - 8 weeks’ notice is required (4 fortnightly payments)
For Ages 6 and under - 4 weeks’ notice is required (2 fortnightly payments)
If I wish to upgrade (add classes on) we only require notice prior to the next debit date applicable so we can adjust payments accordingly.
(c) Suspension Policy:
Memberships may be suspended for the periods outlined below, upon request, for serious injury or emergency (see options below). Suspension for any other reason will need to be requested with plenty of notice and approval issued in writing.
Up to 4 weeks for Ages 7 and over
Up to 2 weeks for Ages 6 and under
(d) Cooling off period: If after a suspension period you then decide to cancel due to injury or emergency, we will only charge you the remainder of the notice applicable to complete cancellation.
(e) Notice to cancel, change, drop or suspend classes must be submitted in writing by email to contact@ikindance.com
(f) Other cancellation:
Should the studio close down or be sold during the year, we will automatically cancel your direct debit.
8. Late Fee Policy: Failed payments incur a processing and transaction fee of $15. Further, every payment that falls due has a maximum of 2 weeks (a fortnight) to be paid before a late payment fee of 10% is applied. I will receive an email to inform me of any declined fees and to make payment by credit card as either a one time payment from my Portal, over the phone or in person. If this remains outstanding before the next payment is due, the arrears will be referred to the accounts department to follow up with me. I understand I can keep my account with the studio in surplus and any credit balance can be used for any future dues like costume fees thus avoiding any late fees. The surplus balance will not be refunded.
9. School Holidays, Public Holidays and Make up Classes:
Classes will generally run as normal during school holidays, but if deemed necessary for any reason, timetables may be reduced. Members also have access to significant discounts on School holiday workshops. Classes will not run on public holidays, however make up classes can also be done where possible on request. Make up classes must be made up within the same year. They cannot be carried over as credit into the following year.
10. I understand that no refunds or credits can be given for missed classes, however ‘make up’ lessons are available in accordance with the above (9).
11. This agreement is valid from the time it is digitally date stamped as having been accepted by me and is valid for any services I may use from Ikin Dance in the future.
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INDEMNITY AND PRIVACY STATEMENT
In accordance with the Privacy Amendment (Private Sector) Act (2000), the information contained within this form will be used primarily for the matters specifically related to participating in Ikin Dance classes and/or if a secondary purpose is related to the primary purpose then one could reasonably expect such use or disclosure. If you choose not to provide personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
I understand that the advertised timetable is subject to change depending on numbers. I understand I will be given the opportunity to cancel my membership, subject to notice period, if this change does not suit my requirements. I am aware that there is a no refund policy for classes I miss.
Participation in dance classes involves an inherent risk of injury. By enrolling at Ikin Dance, I acknowledge and accept this risk and release Ikin Dance, its staff, and associated parties from any liability arising from injury or damages sustained during classes, performances, or related activities.
MEDIA CONSENT
I consent to myself or my child being photographed or filmed during classes, rehearsals, and performances for the studio and/or teacher’s promotional purposes or teacher reference.
By signing below, I confirm that I have read, understood, and agree to comply with the above Code of Conduct, Terms & Conditions, and Indemnity Agreement.
