Terms & Conditions
By accepting these Terms & Conditions, you acknowledge that you have read, understood, and agree to abide by the following policies throughout your participation at MAMAKEISH K-Pop Academy.
Enrollment is contingent upon acceptance of these Terms & Conditions. MAMAKEISH communicates directly with parents or legal guardians only. Parents or guardians are responsible for all communication regarding the student.
Email is MAMAKEISH’s primary method of communication.
Parents/guardians are responsible for ensuring that their email address and phone number remain accurate and up to date. MAMAKEISH is not responsible for missed notifications, schedule changes, or any inconvenience resulting from incorrect or outdated contact information.
Please do not contact the Studio Director or instructors through personal text messages or social media regarding studio matters.
Students are expected to:
* Arrive on time and prepared for class.
* Wear the required dress code.
* Treat instructors, staff, and fellow students with respect.
* Participate with a positive attitude.
* Notify the studio of any absence whenever possible.
* Stay home if ill.
Regular Program students are strongly encouraged to avoid missing more than three (3) classes during the season.
Students who miss more than three (3) classes may be recommended to take private lessons at their own expense to help them catch up on choreography, technique, or performance material.
Make-up classes are not offered unless otherwise stated.
Students and parents are expected to conduct themselves respectfully at all times.
Bullying, harassment, intimidation, disruptive behaviour, or inappropriate conduct—both in person and online—will not be tolerated and may result in immediate dismissal from the program without refund or credit.
Parents are expected to communicate respectfully with instructors and staff. Abusive, threatening, or inappropriate behaviour may result in removal from the program.
MAMAKEISH reserves the right to change instructors, substitute instructors, class schedules, class locations, studio locations, or combine classes when necessary due to enrollment, staffing, or operational requirements.
Photographs and videos may be taken during classes, rehearsals, performances, competitions, showcases, workshops, and studio events for promotional, educational, and archival purposes.
If you do not wish for yourself or your child to appear in photos or videos, written notice must be provided before participation. If no prior written notice is received, participation will be considered as consent.
If you have any concerns, please contact the Studio Director by email.
Parents and students are expected to communicate respectfully.
MAMAKEISH reserves the right not to respond to communications containing abusive, threatening, or inappropriate language.
Refunds, cancellations, withdrawals, and privacy practices are governed by MAMAKEISH’s applicable Refund Policy and Privacy Policy, which form part of these Terms & Conditions.
MAMAKEISH reserves the right to update or modify these Terms & Conditions at any time. The most current version published by the studio shall apply.
These Terms & Conditions are subject to change.
The most current version published by MAMAKEISH shall apply.