Studio Policies
To ensure a positive and productive environment for all, please take note of our studio policies. They are listed below and can also be found on our website for your convenience.
• Attendance: Regular attendance is crucial for progress. Please notify us in advance if you need to miss a class. You can do this through your parent portal.
• Dress Code: Proper dance attire is required for all classes. Please refer to our dress code guidelines for specific requirements.
o For Ballet, Tap, Jazz, Modern, Lyrical, and Turn/Stretch, dancers will need to be in leotard and tights with proper shoes. Dancers can wear leotard/tights for Hip Hop or they can also wear a t-shirt and shorts. There is not a specific color of leotard that is needed; any color is fine. We welcome our preschoolers and level I students to wear ballet skirts or tutus if they would like. Please make sure all shoes/dance bags are labeled with the dancer's name. We ask that all dancers wear their hair pulled back and secure. During ballet, hair in a bun is highly recommended. We understand that there may not be time to secure hair in a bun if students are coming straight from school.
• Safety: The safety and well-being of our students is our top priority. Please follow all studio rules and guidelines.
o Pick Up/Drop Off: All dancers level III and under will need to be dropped off and picked up by a parent/guardian/adult. Please do not have your dancers walk to the car by themselves if they are in any class that is level III and under. If you are given a “name card” for pick up, please make sure you use this for a smooth dismissal.
• Payments, Withdrawals, and Refunds: Our preferred form of payment is automatic debit (3% convenience fee). There is a one-month minimum for all lessons. Withdrawal must be done in writing and will not be accepted over the phone. Withdrawal cannot be done with the teacher; it must be addressed with Mrs. Sabrina. We must receive a 30-day notice of withdrawal to stop the next month's payment. All automatic bank debiting or credit card charges will stop after the thirty (30) day notice period.
• Dance Season: Our dance season runs from the months of August through June. The calendar for each month will vary depending upon which day you have your class. Some months you may have 2 or 3 classes (months with holiday breaks/spring break/recital month (June), etc.). Other months you may have 5 classes. Over the span of our season, everyone will have approximately 38 - 40 classes over the eleven months.
• Make-Up Classes: If your child is sick or you are out of town, your dancer may take a make-up class at your convenience. Please email the office to set up a make-up class. This does not include holidays. Missed or canceled classes are NON-REFUNDABLE
• Tuition - Tuition is due on the 1st of each month and is considered late after the 3rd. There is a $25 late fee that will be assessed on your account if payment is not paid by the 3rd. If payment information needs to be updated (new card number, new expiration date, etc.), it is your responsibility to update that information through your parent portal prior to the due date. If a card or payment is declined for any reason, our payment system will automatically generate an email to let you know. This email does not come from our office staff; it is generated through the payment system. Once you set up the new payment information, you will need to make your payment manually through your parent portal. If you cannot make a payment, please make payment arrangements immediately and notify the office by calling or emailing.
• Fees:
o Costume Fees: Costume fees are due on October 1st. Each class will have a different costume for our annual recital. For each class your child is in, they will have a costume. Costume fees average $85 for individual classes and $90 for combination classes. Costume fees will be added to your account mid-September/beginning of October with the balance due for costumes for your dancer. If a student withdraws after costumes have been ordered, their recital costume will be used by an understudy and/or be held at the studio until the recital. Costumes may be picked up after the recital. Any costumes not claimed TWO weeks after the recital will be donated to charity. ALL COSTUME FEES ARE NON-REFUNDABLE ONCE PROCESSED AND PAID.
o Recital Fee: Recital Fee is due February 1st. The recital fee is $100 per student and $75 for any siblings thereafter. Each student will receive 2 recital tickets each. Additional tickets may be purchased later if more are needed. The recital fee covers the cost of the auditorium, facility employees (maintenance, sound booth, tech crew), etc. ALL RECITAL FEES ARE NON-REFUNDABLE ONCE PROCESSED AND PAID.
o Processed Fees- All fees once processed are non-refundable. This includes Registration Fees, Recital Fees, Costume Fees, and Tuition.
• Extreme Weather or Unexpected Interruption of Classes: If the school must cancel classes due to extreme weather or events beyond our control, such as power outages, the missed lessons can be made up by attending another class in the week. No refunds for lessons missed due to these reasons will be given.
• Speaking with Teacher: If you have any questions or concerns regarding your account or your child’s dance classes, please feel free to speak with Mrs. Sabrina via email or phone (sabrina@artofdancejax.com). We will be happy to speak with you during NON-class hours. When classes are transitioning, our focus needs to be on making sure dancers are properly picked up, as well as getting the new class of dancers in and prepared for class to begin. Please feel free to call us at the studio at 904-262-2217. The best time to reach us is Monday-Friday from 9-3. Most Saturdays we are in rehearsal. If we are not available at those times, please feel free to leave a message and we will get back to you as soon as possible. The office is closed on weekends. Please do not message our staff via personal cell phones, social media, or emails. All messages should flow through the studio email and phone.
• Injury and Liability Release: By registering, you hereby waive all injury, damage, or loss to your person and property during your participation in dance training at Art of Dance. You further release the promoters, directors, and employees of the Art of Dance from liability for injury, damage, or loss. You release the Art of Dance and/or any of its agents or representatives, of any liability during all classes or performances.